Privacy Policy

Information We Collect

We may collect information you submit through forms, booking pages, email, calls, or messages, including your name, company name, email address, phone number, business details, and project goals.

How We Use Information

• To respond to inquiries and schedule consultations.
• To understand project goals and recommend an appropriate website, product, or first-version scope.
• To deliver services, onboarding, reporting, support, and follow-up communications.
• To send occasional marketing emails only when you separately choose to receive them.
• To improve our website, offers, and client experience.

Sharing Information

We do not sell your personal information. We may share limited information with service providers that help us operate the website, schedule appointments, communicate with prospective clients, process data, or deliver client work.

Cookies And Tracking

We use Vercel Web Analytics to understand traffic and measure actions such as portfolio visits, fit-check requests, local-offer applications, and confirmed bookings. Our analytics events do not include the email address, website URL, or other personal details entered into forms.

If you arrive through a campaign link, attribution parameters such as UTM values and advertising click identifiers may be stored in your browser and passed to our booking provider so we can understand which campaign led to an inquiry or booking.

Data Security

We use reasonable safeguards to protect information, but no method of transmission or storage is guaranteed to be completely secure.

Your Choices

You may request that we update, correct, or delete personal information we maintain about you, subject to business, legal, and operational requirements. You may opt out of optional marketing emails at any time using the unsubscribe method in the message or by contacting us.

Contact

For privacy questions, contact 1stStep.ai through the booking or contact method provided on this website.